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Shipping And Delivery
Shipping & Returns
At FlexFlow Hair, we’re committed to delivering your bundles with care and efficiency. Here’s everything you need to know about our shipping process:
📦 Processing & Shipping Times
Order Processing: 3–5 business days
Shipping: 3 business days after processing
Estimated Delivery Time: Most orders arrive within 1.5 weeks of purchase. Some may arrive sooner depending on your location and carrier speed.
Once your order ships, you'll receive a tracking number via email so you can monitor its journey to you.
🔁 Returns
At FlexFlow Hair, we take pride in offering premium, made-to-order extensions. Due to the hygienic and custom nature of our products, all sales are final.
We do not offer refunds, returns, or exchanges once an order is placed.
If There’s an Issue
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery at info@flexflowhair.com with your order number and clear photos of the item in original condition.
Hair must be unused, unaltered, and in original packaging for any issues to be considered.
Order Changes
Changes (like address or length updates) must be requested within 24 hours of ordering.
📩 Questions About Your Order?
Our customer care team is here to help.
Email us at info@flexflowhair.com for any questions or concerns.